Virtual receptionist service vs. live answering service: Which is better for your business?

By |2022-03-30T09:40:27-04:00March 30th, 2022|Virtual Assistant|

Live answering and virtual receptionist services are ideal solutions for any business looking to outsource customer service. We’ve been in the customer service business for quite a while now, and we offer these two solutions. In our line of work, we see a lot of confusion surrounding live answering and [...]

9 Simple Customer Service Trends for 2021

By |2021-01-08T17:36:14-05:00January 7th, 2021|Business Advice, Virtual Assistant|

The spotlight was thrust this year on customer support as many industries struggled with a torrent of distressed calls from customers along with a range of operations related disruptions. Never before have support teams been tested and forced to adapt to rapidly changing situations so quickly. As we inch closer [...]

7 Ways To Grow Your Business

By |2021-01-08T17:49:29-05:00December 18th, 2020|Answering Service, Business Advice, Virtual Assistant|

If you want to learn how to grow your business, you should look at successful companies, such as Walmart, Amazon, and Apple, which are the three top companies in the United States. The thing they have in common is that they practice customer centricity, which focuses on providing customers with [...]