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Every Minute Counts So Let Us Handle Your Calls For You!

Small business owners are overwhelmed with a high number of calls.
At AnswerAide, our trained receptionists handle your calls so you can focus on what you do best.

Answering Service2021-01-22T22:42:29-05:00
business growth with an answering service

Missed Calls Are Missed Opportunities

Quality Call Answering Services Help Increase Your Sales

You can’t be everywhere all the time. Unfortunately, we live in the era of instant gratification, and when a customer or potential client calls, they expect their call will be answered. If the call isn’t answered, they will keep calling your competitors until someone answers the phone.

When you hire AnswerAide for your live answering services, we come to your rescue by answering your calls when you can’t. We never sleep, so it doesn’t matter if that caller wants an estimate at 3 am, or a client wants to schedule an appointment at 12 pm.

When you have every call answered with a professional and friendly voice, your callers’ satisfaction and sales are bound to increase too.

Missed Calls Are Missed Opportunities

Quality Call Answering Services Help Increase Your Sales

You can’t be everywhere all the time. Unfortunately, we live in the era of instant gratification, and when a customer or potential client calls, they expect their call will be answered. If the call isn’t answered, they will keep calling your competitors until someone answers the phone.

When you hire AnswerAide for your live answering services, we come to your rescue by answering your calls when you can’t. We never sleep, so it doesn’t matter if that caller wants an estimate at 3 am, or a client wants to schedule an appointment at 12 pm.

When you have every call answered with a professional and friendly voice, your callers’ satisfaction and sales are bound to increase too.

business growth with an answering service

How Our Telephone Answering Service Works

Our Quality Answering Service Can Save Your Company Money

The Benefits of Using Our Quality Call Answering Service

save money with a quality telephone answering service

Save Time and Money

Using a quality answering service will cost much less than training someone and then pay them to be there all day. Most answering services only charge only a tiny fraction of what another employee would cost.

If you do hire and train someone, that may not always work out either. They may get a better offer, find they don’t like it, or not have their heart in it. Then you have to start all over again. How much time and money are you losing when you have to train someone new?

telephone answering service dedicated account manager

Dedicated Account Manager

We want your company to be successful and succeed, which is why we assign you with a dedicated account manager. We’ll review your account to make sure everything is set up correctly and optimized.

Dedicated Account Manager

We want your company to be successful and succeed, which is why we assign you with a dedicated account manager. We’ll review your account to make sure everything is set up correctly and optimized.

telephone answering service dedicated account manager
usa call answering service

Owned and Operated in The USA

Our call center and all of our employees are based in the United States. We do not outsource our answering services to any other country. When someone calls in, they want to communicate clearly with the person on the other end of the phone. We will always value quality over saving a buck.

Therefore, no matter the time of day or night, we’ll answer your calls 24/7 in the USA.

Why You Should Hire AnswerAide?

AnswerAide will always go above and beyond for your company and your callers. We treat your callers like we treat ours, and we treat our callers like family. We want you to be successful because as you become more successful, the more successful AnswerAide. If you want a quality answering service that will make you shine, then AnswerAide is the correct choice for you.

Check Out What Our Clients Are Saying About AnswerAide

Marie Herbert

We have used AnswerAide for about four months and are extremely happy with their call answering service. I actually feel like they are part of our staff! At first, I was concerned and probably drove them crazy; however, they were always patient with me, and I wish I signed up sooner.

Tori Priebe

AnswerAide does a great job at helping us answering our phones when we get overloaded. Highly recommend!

Andrea Agustin

AnswerAide has been a life-saver for our company! The services have freed us up so we can tackle more projects and continue to grow.

Lewis Rose

I have had a great experience with AnswerAide--the personnel is efficient, amiable, and professional. Having this service has helped my own business excel since having a live person answer calls 24/7 shows top-notch customer service. It's a valuable addition to my business, and I'm pleased with how AnswerAide has worked to deliver what I need.

See What Else Our Clients Are Saying

Features Included With Our Answering Service

A missed call is a missed opportunity. If people are left to deal with a voice answering service, you will lose at least 80% of your new leads. However, if you are lucky enough to get a message, you probably won’t get enough information to provide an estimate without calling the lead back for more information.

With our answering service, you will close more deals and improve your callers’ satisfaction. We help you get the information when and how you need the data.

Integrations

Integrations can make everyone's life easier. AnswerAide can integrate with the CRM of your choice. Don't see the software that you use below? No biggie, we are techies, and there shouldn't be any issues connecting the software you prefer to AnswerAide.

Frequently Asked Questions

Will you use our software?2021-01-25T11:28:24-05:00

If your software supports webhooks or has an API, we can submit the caller’s information to your CRM or software. When we submit this information you won’t have to worry about entering the data we have already collected.

What are your working hours?2021-01-18T21:54:38-05:00

Our business hours are 9 am-8 pm EST. However, our call center and operations run 24/7/365.

Is it expensive to hire an answering service?2021-01-17T21:20:04-05:00

You’ll save money using a live answering service and increase your sales and caller’s satisfaction. Our service costs less than hiring another employee because you pay for the services you will use. If you are a new company or want to try our services, we offer a free answering service to start you off.

Are there any equipment or downloads that are required to start with an answering service?2021-01-17T21:25:58-05:00

All you need to do is forward your calls to us, and therefore you don’t need any equipment.

Will my clients know they are speaking to an answering service?2021-01-17T22:14:58-05:00

Unless you advise us to tell your clients that we are an answering or receptionist service, they normally will not know. We assign you a phone number to forward your calls to you, and when that number rings, your account pops-up on the answering service agent’s screen so that they know the call is for your company. They will then answer the call with your company’s greeting.

How are you different from other answering services?2021-01-17T22:55:36-05:00

AnswerAide stands out from the competition because we go the extra mile for our customers. We utilize the most current technology; for example, we invest in the best headsets. By having great headsets, your callers won’t hear any background noise, and your callers will not hear other agents in the background. We also monitor our agents to verify they are servicing every call with the exceptional service that we require. AnswerAide also requires every employee to pass our communication and written assessments to verify they represent your company professionally.

Above all, we value all of our customers and love it when they refer us to other businesses. The best way to earn referrals is to provide exceptional service, and we do this every day for all of our callers.

How does your satisfaction guarantee work?2021-01-17T23:03:39-05:00

We know you will love our answering service, so we give new customers a fifteen-day or thirty-minute satisfaction guarantee. Let us know if you are unsatisfied for any reason before you reach thirty minutes or your fifteenth day. If we can’t make it right, we’ll give you a refund for your monthly service.

Give Us A Call Today Regarding Our Quality Telephone Answering Service

866.427.3500