Our Answering Service Pricing
AnswerAide’s answering service pricing is very competitive, which is why we publish our pricing. We will help you grow your business while saving you money. You will receive all the benefits of a full-time receptionist for just a fraction of the cost.
Pay As You Go0 Minutes Included
$1.50 Per Minute
Basic125 Minutes Included
$1.40 Per Additional Minute
Standard450 Minutes Included
$1.30 Per Additional Minute
Business700 Minutes Included
$1.25 Per Additional Minute
Pro1,000 Minutes Included
$1.20 Per Minute
Executive2,500 Minutes Included
$0.99¢ Per Additional Minute
Enterprise5,000 Minutes Included
$0.95¢ Per Additional Minute
Platinum10,000 Minutes Included
$0.89¢ Per Additional Minute
Need more minutes or prefer a tiered plan?
How We Charge for Our Answering Service
Some of our answering service competitors will bill you 13 times a year by charging you every 28 days in their pricing. AnswerAide will charge you the same day every month. So, if you sign up on the 14th, you will only be charged on the 14th of every month.
We do not charge out-of-office hours, taxes, or holiday charges. We do have a one-time $75 charge for our basic account setup.
Frequently Asked Questions
Yes, we can provide 800, 888, 866, 844, 833, or any other toll-free number that your company needs. You may give the number directly to your callers or forward your calls to this toll-free number.
If your software supports webhooks or has an API, we can submit the caller’s information to your CRM or software. When we submit this information you won’t have to worry about entering the data we have already collected.
Yes, AnswerAide is based in the United States, and we will never outsource our services to any other countries. We require our employees to successfully complete a communication and written assessments before starting to work for us.
Our business hours are 9 am-8 pm EST. However, our call center and operations run 24/7/365.
You’ll save money using a live answering service and increase your sales and caller’s satisfaction. Our service costs less than hiring another employee because you pay for the services you will use. If you are a new company or want to try our services, we offer a free answering service to start you off.
All you need to do is forward your calls to us, and therefore you don’t need any equipment.
Unless you advise us to tell your clients that we are an answering or receptionist service, they normally will not know. We assign you a phone number to forward your calls to you, and when that number rings, your account pops-up on the answering service agent’s screen so that they know the call is for your company. They will then answer the call with your company’s greeting.
AnswerAide stands out from the competition because we go the extra mile for our customers. We utilize the most current technology; for example, we invest in the best headsets. By having great headsets, your callers won’t hear any background noise, and your callers will not hear other agents in the background. We also monitor our agents to verify they are servicing every call with the exceptional service that we require. AnswerAide also requires every employee to pass our communication and written assessments to verify they represent your company professionally.
Above all, we value all of our customers and love it when they refer us to other businesses. The best way to earn referrals is to provide exceptional service, and we do this every day for all of our callers.
We know you will love our answering service, so we give new customers a fifteen-day or thirty-minute satisfaction guarantee. Let us know if you are unsatisfied for any reason before you reach thirty minutes or your fifteenth day. If we can’t make it right, we’ll give you a refund for your monthly service.