March 2022

Virtual receptionist service vs. live answering service: Which is better for your business?

Live answering and virtual receptionist services are ideal solutions for any business looking to outsource customer service. We’ve been in the customer service business for quite a while now, and we offer these two solutions. In our line of work, we see a lot of confusion surrounding live answering and virtual receptionist services, with entrepreneurs […]

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Strategies for handling business call overflow

Nowadays, we have countless ways to get in touch with friends, family, businesses, and even total strangers. Naturally, you’d think that the humble telephone should have faded into obsolescence in the face of modern business communications technologies. How can the telephone, which has barely changed in decades, stand up against increasingly sophisticated solutions such as

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