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Business Advice

How to Set Up a Facebook Business Page Properly

By |2021-01-08T17:36:31-05:00January 14th, 2021|Business Advice, Social Media Content Management|

The last thing anyone wants is for their business to merely exist and be ignored. Thankfully, business owners have the option to prevent that from happening. That solution is to take advantage of Facebook’s free and useful advertising platform through its business page feature. This article will discuss how you can [...]

9 Simple Customer Service Trends for 2021

By |2021-01-08T17:36:14-05:00January 7th, 2021|Business Advice, Virtual Assistant|

The spotlight was thrust this year on customer support as many industries struggled with a torrent of distressed calls from customers along with a range of operations related disruptions. Never before have support teams been tested and forced to adapt to rapidly changing situations so quickly. As we inch closer [...]

10 Fantastic Facebook Post Tips For Small Business

By |2021-01-08T17:49:07-05:00January 5th, 2021|Business Advice, Social Media Content Management|

Are you ready to learn how to improve your social media posts with our Facebook post tips? The social media giant Facebook has become the leading site for users to create personal profiles and, of course, business profiles. As a result, there is a steady rise of account owners, [...]

7 Ways To Grow Your Business

By |2021-01-08T17:49:29-05:00December 18th, 2020|Answering Service, Business Advice, Virtual Assistant|

If you want to learn how to grow your business, you should look at successful companies, such as Walmart, Amazon, and Apple, which are the three top companies in the United States. The thing they have in common is that they practice customer centricity, which focuses on providing customers with [...]

Learn How to Handle Difficult Callers

By |2021-01-08T17:34:20-05:00December 14th, 2020|Business Advice|

While we’ve all heard the phrase “the customer is always right,” they’re not always the easiest people to deal with. In every business, there will come a time when a difficult customer calls and wreaks havoc in your once peaceful office. This happens even more so inside a call center. [...]

5 Simple Ways to Improve Your Customer Service

By |2021-01-08T13:31:21-05:00August 26th, 2020|Business Advice|

The Value of Great Customer Service & How You Can Improve Your Customer Service What key components make up a great business? There are many factors that play into having a successful, thriving company, but aside from the quality of the actual work you perform for your clientele, great customer [...]

5 Simple Steps to Streamline Your Business

By |2020-12-22T12:27:22-05:00April 29th, 2020|Business Advice|

When you own a business, there are a lot of tasks to complete. As an owner, you must make sure you take care of your clients and your employees. If you are overwhelmed, the good news is there are a lot of simple programs that can help streamline your business [...]

How To Successfully Work From Home With Nextiva

By |2020-12-22T12:29:07-05:00April 10th, 2020|Business Advice|

How To Successfully Work From Home With Nextiva If the coronavirus pandemic has shown us anything, it is that we need to be able to adapt to a new normal and have a plan in place. If you own a business something you might have to consider is that [...]

Prepare Your Business For The Unexpected

By |2021-01-08T17:42:31-05:00March 9th, 2020|Business Advice|

How to Prepare Your Business for the Unexpected Are you prepared for the unexpected? As a small business owner, you need to prepare your business for the unexpected. This includes everything from applicants ghosting their interviews, employees quitting without notice, getting sick, and now even the coronavirus. Unfortunately, we have [...]