Answering Service Jacksonville, FL

Jacksonville Answering Service2021-02-06T18:15:54-05:00
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Jacksonville, FL Answering Service

Our phone answering service started in 2017 to help small business owners increase their sales and improve customer satisfaction by answering the calls they cannot answer. Our friendly professionals are here 24/7 to answer your calls.

AnswerAide’s telephone answering service plans can help you gather and qualify new leads, take messages, patching calls, scheduling appointments, tech support, and much more. Some of our popular services include:

Jacksonville FL Answering Service

Give Us A Call If You Want To Learn How We Can Help Your Small Business


AnswerAide is a Local Answering Service in Jacksonville

AnswerAide is located just outside of Jacksonville, in Saint Johns county. We partner with local Florida businesses in all industries to provide their customers with amazing service 24/7. Things come up, and you probably don’t have a backup in place to handle overflow calls. You can count on AnswerAide to steps in to handle any and all calls that you send to us. Your callers will always receive professional and friendly service when dealing with our aides.

Features Included in Our Jacksonville Answering Service

What’s Your Backup Plan? 

What’s your back plan if your receptionist or office assistant gets sick, calls out, takes time off, quits without notice, or even when they are at lunch? If you are like most business owners or managers, you already have more on your plate than you can handle.

With AnswerAide, you are always covered because we always have a backup available. We have you covered 24/7 for the unexpected events in life, which covers you during office hours and after-hours.

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Frequently Asked Questions

Do you provide toll-free numbers?2021-03-11T15:25:10-05:00

Yes, we can provide 800, 888, 866, 844, 833, or any other toll-free number that your company needs. You may give the number directly to your callers or forward your calls to this toll-free number.

Will you use our software?2021-01-25T11:28:24-05:00

If your software supports webhooks or has an API, we can submit the caller’s information to your CRM or software. When we submit this information you won’t have to worry about entering the data we have already collected.

What are your working hours?2021-01-18T21:54:38-05:00

Our business hours are 9 am-8 pm EST. However, our call center and operations run 24/7/365.

Is it expensive to hire an answering service?2021-01-17T21:20:04-05:00

You’ll save money using a live answering service and increase your sales and caller’s satisfaction. Our service costs less than hiring another employee because you pay for the services you will use. If you are a new company or want to try our services, we offer a free answering service to start you off.

Are there any equipment or downloads that are required to start with an answering service?2021-01-17T21:25:58-05:00

All you need to do is forward your calls to us, and therefore you don’t need any equipment.

Will my clients know they are speaking to an answering service?2021-01-17T22:14:58-05:00

Unless you advise us to tell your clients that we are an answering or receptionist service, they normally will not know. We assign you a phone number to forward your calls to you, and when that number rings, your account pops-up on the answering service agent’s screen so that they know the call is for your company. They will then answer the call with your company’s greeting.

How are you different from other answering services?2021-01-17T22:55:36-05:00

AnswerAide stands out from the competition because we go the extra mile for our customers. We utilize the most current technology; for example, we invest in the best headsets. By having great headsets, your callers won’t hear any background noise, and your callers will not hear other agents in the background. We also monitor our agents to verify they are servicing every call with the exceptional service that we require. AnswerAide also requires every employee to pass our communication and written assessments to verify they represent your company professionally.

Above all, we value all of our customers and love it when they refer us to other businesses. The best way to earn referrals is to provide exceptional service, and we do this every day for all of our callers.

How does your satisfaction guarantee work?2021-01-17T23:03:39-05:00

We know you will love our answering service, so we give new customers a fifteen-day or thirty-minute satisfaction guarantee. Let us know if you are unsatisfied for any reason before you reach thirty minutes or your fifteenth day. If we can’t make it right, we’ll give you a refund for your monthly service.

Jacksonville, FL Details

Area Codes: 904, 386

Zip Codes: 32043, 32050, 32068, 32080, 32084, 32085, 32086, 32092, 32096, 32099, 32135, 32137, 32142, 32143, 32164, 32201, 32202, 32203, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32231, 32232, 32234, 32235, 32236, 32237, 32238, 32239, 32241, 32244, 32245, 32246, 32247, 32250, 32254, 32255, 32256, 32257, 32258, 32259, 32260, 32267

Population: 892,062

Nearby Cities: Saint Augustine, FL; Orange Park, FL; Atlantic Beach, FL; Fruit Cove, FL; Neptune Beach, FL; Orlando, FL; Jacksonville Beach, FL; Mandarin, FL; Tampa, FL; Ponte Vedra, FL; Ponte Vedra Beach, FL; Palm Coast, FL; Middleburg, FL; Green Cove Springs, FL; Saint Petersburg, FL