Jacksonville, FL Answering Service
Our phone answering service started in 2017 to help small business owners increase their sales and improve customer satisfaction by answering the calls they cannot answer. Our friendly professionals are here 24/7 to answer your calls.
AnswerAide’s telephone answering service plans can help you gather and qualify new leads, take messages, patching calls, scheduling appointments, tech support, and much more. Some of our popular services include:
- Telephone Answering Service
- Employee Callout Service
- Appointment Scheduling
- Call Center Outsourcing
Give Us A Call If You Want To Learn How We Can Help Your Small Business
904.719.8500
AnswerAide is a Local Answering Service in Jacksonville
AnswerAide is located just outside of Jacksonville, in Saint Johns county. We partner with local Florida businesses in all industries to provide their customers with amazing service 24/7. Things come up, and you probably don’t have a backup in place to handle overflow calls. You can count on AnswerAide to steps in to handle any and all calls that you send to us. Your callers will always receive professional and friendly service when dealing with our aides.
Features Included in Our Jacksonville Answering Service
What’s Your Backup Plan?
What’s your back plan if your receptionist or office assistant gets sick, calls out, takes time off, quits without notice, or even when they are at lunch? If you are like most business owners or managers, you already have more on your plate than you can handle.
With AnswerAide, you are always covered because we always have a backup available. We have you covered 24/7 for the unexpected events in life, which covers you during office hours and after-hours.
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Give Us A Call Today Regarding Our Jacksonville Answering
904.719.8500
Check Out What Our Clients Are Saying About AnswerAide
We have used AnswerAide for about four months and are extremely happy with their call answering service. I actually feel like they are part of our staff! At first, I was concerned and probably drove them crazy; however, they were always patient with me, and I wish I signed up sooner.
AnswerAide does a great job at helping us answering our phones when we get overloaded. Highly recommend!
AnswerAide has been a life-saver for our company! The services have freed us up so we can tackle more projects and continue to grow.
I have had a great experience with AnswerAide--the personnel is efficient, amiable, and professional. Having this service has helped my own business excel since having a live person answer calls 24/7 shows top-notch customer service. It's a valuable addition to my business, and I'm pleased with how AnswerAide has worked to deliver what I need.
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Frequently Asked Questions
Yes, we can provide 800, 888, 866, 844, 833, or any other toll-free number that your company needs. You may give the number directly to your callers or forward your calls to this toll-free number.
If your software supports webhooks or has an API, we can submit the caller’s information to your CRM or software. When we submit this information you won’t have to worry about entering the data we have already collected.
Our business hours are 9 am-8 pm EST. However, our call center and operations run 24/7/365.
You’ll save money using a live answering service and increase your sales and caller’s satisfaction. Our service costs less than hiring another employee because you pay for the services you will use. If you are a new company or want to try our services, we offer a free answering service to start you off.
All you need to do is forward your calls to us, and therefore you don’t need any equipment.
Unless you advise us to tell your clients that we are an answering or receptionist service, they normally will not know. We assign you a phone number to forward your calls to you, and when that number rings, your account pops-up on the answering service agent’s screen so that they know the call is for your company. They will then answer the call with your company’s greeting.
AnswerAide stands out from the competition because we go the extra mile for our customers. We utilize the most current technology; for example, we invest in the best headsets. By having great headsets, your callers won’t hear any background noise, and your callers will not hear other agents in the background. We also monitor our agents to verify they are servicing every call with the exceptional service that we require. AnswerAide also requires every employee to pass our communication and written assessments to verify they represent your company professionally.
Above all, we value all of our customers and love it when they refer us to other businesses. The best way to earn referrals is to provide exceptional service, and we do this every day for all of our callers.
We know you will love our answering service, so we give new customers a fifteen-day or thirty-minute satisfaction guarantee. Let us know if you are unsatisfied for any reason before you reach thirty minutes or your fifteenth day. If we can’t make it right, we’ll give you a refund for your monthly service.
Jacksonville, FL Details
Area Codes: 904, 386
Zip Codes: 32043, 32050, 32068, 32080, 32084, 32085, 32086, 32092, 32096, 32099, 32135, 32137, 32142, 32143, 32164, 32201, 32202, 32203, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32231, 32232, 32234, 32235, 32236, 32237, 32238, 32239, 32241, 32244, 32245, 32246, 32247, 32250, 32254, 32255, 32256, 32257, 32258, 32259, 32260, 32267
Population: 892,062
Nearby Cities: Saint Augustine, FL; Orange Park, FL; Atlantic Beach, FL; Fruit Cove, FL; Neptune Beach, FL; Orlando, FL; Jacksonville Beach, FL; Mandarin, FL; Tampa, FL; Ponte Vedra, FL; Ponte Vedra Beach, FL; Palm Coast, FL; Middleburg, FL; Green Cove Springs, FL; Saint Petersburg, FL