We are excited to announce that we are the first company to offer a free answering service plan. Our plan includes 20 minutes per month. This is one of our plans and is not an answering service trial. What type of business needs an answering service? Every business should have an answering service, whether you are a startup or an established company.
Startup business owners tend to wear a ton of hats and are unable to answer all the calls. Eight out of ten callers will not leave a message, and if it’s a potential customer, they will probably just call another company. By having an answering service, you can ensure all your calls are answered, leaving your callers with a positive experience.
If you are an established company, you probably have someone answering your phone full-time. However, can that person answer the phone when they are on the other line, at lunch, out sick, in a meeting, or helping a client? A few days ago, there was an outage for most of the day with Vonage; what is your company’s disaster recovery plan? With an answering service, you can set it up so that we can receive your calls when you can’t receive calls when you are unavailable because you are unavailable, or your phone system is down. Alternatively, if your receptionist is out sick, you can forward all your calls.
We can assist your company, whether you are a startup looking at our free answering service plan or a larger company looking at one of our enterprise plans. No matter which plan you choose, we’ll set up your account instantly. If you want to improve your customer service and caller satisfaction, you have no reason to wait. Sign up today and get started today!