On Verizon, if you are forwarding all calls, you need to dial *72 plus the phone number that you want the calls forwarded to. If you don’t want the calls to automatically forward, you need to dial *71 and the number you want to forward calls to. By doing this, your phone will ring several times and if it is not answered it will get forwarded to the number that you choose. Both of these features can also be accessed on the My Verizon app.