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FAQs

Why don’t you offer a free-trial?

By |2020-06-15T14:26:11-04:00June 15th, 2020||

We use to offer free trials, but unfortunately due to fraud, we stopped. However, we have implemented a satisfaction guarantee, so if you are not satisfied with your service let us know and we'll refund your money. 

What Makes You Different From Other Companies?

By |2020-06-15T14:18:24-04:00June 15th, 2020||

Several things make our service different. To start with, we utilize the most current technology. This includes investing in better headsets that have noise cancellation; that way, your customers do not hear any background noise. We also monitor calls, and grade operators weekly on call handling, we do not want [...]

How Does You Satisfaction Guarantee Work?

By |2020-06-15T14:15:22-04:00June 15th, 2020||

We know you will love our service, so when you signup for service with Answer Aide, we give you a thirty-day or thirty-minute satisfaction guarantee. If you are a new customer and you don't like our service for any reason, let us know before you reach thirty minutes or your [...]

AT&T Mobile – Unconditional Forwarding

By |2020-04-28T12:57:06-04:00April 28th, 2020||

To forward all of your calls from your AT&T mobile device Dial *21* followed by the number you want to forward your calls to, press #, and then press send or call. For example to forward to 555-123-4567, enter the following: *21* 5551234567 # To deactivate call forwarding: Dial #21# [...]

Vonage

By |2020-04-25T17:52:20-04:00April 25th, 2020||

For Vonage, you need to dial *72 and listen for the prompt. After hearing the prompt, enter the area code and phone number that calls will be forwarded to. After entering the number press one to confirm or press two to enter a different number.

Verizon

By |2020-04-25T17:51:46-04:00April 25th, 2020||

On Verizon, if you are forwarding all calls, you need to dial *72 plus the phone number that you want the calls forwarded to. If you don’t want the calls to automatically forward, you need to dial *71 and the number you want to forward calls to. By doing [...]

T-mobile

By |2020-04-25T17:50:52-04:00April 25th, 2020||

To forward all calls on T-Mobile, you need to go to the settings on your phone.  Once in settings you need to go to call settings and select call forwarding, then click all voice calls and click activate. After this, you will be prompted to enter the phone number. If [...]

Sprint

By |2020-04-25T17:50:05-04:00April 25th, 2020||

To activate call forwarding on Sprint dial *72. Then enter the 10-digit forwarding number. After the confirmation tone is heard, hang up the phone. If you want the call to forward if there is no answer you need to dial *730 and if you want the call to forward [...]

Phone.com

By |2020-04-25T17:49:31-04:00April 25th, 2020||

To set up call forwarding on phone.com, hover your mouse over Configure and select Manage Users & Extensions. Select Edit for the unlimited extension you forwarded to in the steps above. Select Call Handling Rules on the left-side navigation bar under Settings. Create a Forward Call action as your [...]

Phone Power

By |2020-04-25T17:48:38-04:00April 25th, 2020||

To set up call forwarding with Phone Power, first, locate call forwarding on your account tab.  Once you are on the Call Forwarding screen, you will notice you will be on the Forwarding Rules tab. Select the radio button: Forward All Calls To. This will bring you back to the [...]