We use the information you provide when you signup for service to guide us in your posts. We'll add in our content creation skills and create some awesome posts for you. If you are looking for anything specific or want to change our posting strategy, send us an email, and [...]
We do not require any long-term contracts for our social media content management; therefore, you are free to cancel at any time. We ask for a thirty-day notice before canceling. When you signup, we only require that you agree to our terms of service.
Yes, your virtual assistant will remain the same from day-to-day. However, if your virtual assistant requests off or does not come in for some reason, we will assign another virtual assistant for your company. We always keep an additional employee trained and ready to fill in if there is an [...]
Yes, we can use any CRM that your company is currently using. You will need to add us as a user, and then we will be ready to use your software. We are familiar with the most popular CRMs on the market, but if we haven't used your software before, [...]
Account setup varies based on your company's requirements. However, typically we can have your company up and running between seven to ten days.
Our shared virtual assistants help reduce your workload; for example, your VA can assist you with: handling all your phone calls your emails online chats scheduling requests process orders dispatch jobs process payments through your system send regular mail or marketing mail on behalf of your company handle back-office support [...]
Yes, AnswerAide is based in the United States, and we will never outsource our services to any other countries. We require communication and written assessments before hiring any employees.
Every account is different as no two companies have the same requirements. Therefore the setup time varies from company to company. Some things that factor into this equation are the software that we will be using for your company, the number of agents we need to hire to service your [...]
Our business hours are 9 am-8 pm EST. However, our call center and operations run 24/7/365.
You'll save money using a live answering service and increase your sales and caller's satisfaction. Our service costs less than hiring another employee because you pay for the services you will use. If you are a new company or want to try our services, we offer a free answering service [...]