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General Content

Keep Your Company Running During COVID-19

By |2020-05-10T15:59:03-04:00May 4th, 2020|General Content|

Keep Your Company Running During COVID-19 COVID-19 has changed the way all of us do business. While a lot of companies are starting to reopen up, government restrictions and budgets are going to be creating a lot of restrictions and cutbacks. However, a lot of your customers are going to [...]

Restaurant Answering Services Will Help Streamline Your Business

By |2020-05-04T16:49:39-04:00March 31st, 2020|General Content|

Restaurant Answering Services Will Help Streamline Your Business There are many ways in which an answering service can help your restaurant. We can either take all your calls or overflow calls. We can answer questions about the hours that you are open or items that are on the menu, as [...]

Prepare Your Business For The Unexpected

By |2020-05-04T18:24:59-04:00March 9th, 2020|General Content|

How to Prepare Your Business for the Unexpected Are you prepared for the unexpected? As a small business owner, you need to prepare your business for the unexpected. This includes everything from applicants ghosting their interviews, employees quitting without notice, getting sick, and now even the coronavirus. Unfortunately, we have [...]

Virtual Receptionist vs. Answering Service Companies

By |2020-05-11T10:02:47-04:00February 17th, 2020|General Content|

Background of the Answering Service Companies for Small Business Industry Answering service companies came a long way from when they first started, back when switchboards were still in use in the 1970s. Back then, operators would write down your information on paper and then place it in the customer's file. The [...]

Does My Small Business Need An Answering Service?

By |2020-05-10T21:52:25-04:00February 10th, 2020|General Content|

If you're asking: Does My Small Business Need An Answering Service? The answer is simple! Are any of your customers or clients receiving your voicemail or worse, no answer at all? If you answered yes, that even one or two of your calls are going to voicemail, then you [...]

Reliable Live Answering Services Are A Must For Every Business

By |2020-05-11T21:15:48-04:00February 3rd, 2020|General Content|

Considering whether you need a live answering service? Live Answering Services Prevent Lost Sales Live answering services will help keep your existing customers happy. Also, virtual receptionists usually make your customers feel well-taken care, which is an integral part of any business. However, there are different routes you can [...]

9 Simple Customer Service Trends To Implement In 2020

By |2020-05-10T15:44:49-04:00January 27th, 2020|General Content|

If you are not implementing these customer service trends of 2019 and 2020, you need to start. By keeping up with these trends, your company will look more professional, close more sales, and look like an industry leader. Artificial Intelligence (A.I.) Think of a mini [...]

5 Essential Benefits Of An Answering Service

By |2020-05-10T17:02:06-04:00January 13th, 2020|General Content|

Are you considering hiring an answering service? Learn the benefits of an answering service. Here are the top 7 benefits of an answering service: 1. Saves Your Small Business Time & Money To find the right receptionist will take on average  24 days and cost you $4,000, according to [...]

6 Things To Consider When Hiring An Answering Service

By |2020-05-10T17:00:12-04:00January 6th, 2020|General Content|

Are you considering hiring an answering service? Whether you are considering hiring an answering service through us or any other company, here are the top 6 things to consider when hiring an answering service. 1. Do they answer the phone in a reasonable amount of time? Call the company [...]

How To Forward Your Phone Number

By |2020-04-26T19:23:11-04:00December 30th, 2019|General Content|

Set It And Forget About It We wish you could click a button, and your phone number will automatically forward to us. Unfortunately, it's a little more complicated than that. We provide some of the more common phone carriers instructions below; however, please know that these instructions can change [...]