Monthly Archives: January 2020

9 Simple Customer Service Trends To Implement In 2020

By |2020-05-10T15:44:49-04:00January 27th, 2020|General Content|

If you are not implementing these customer service trends of 2019 and 2020, you need to start. By keeping up with these trends, your company will look more professional, close more sales, and look like an industry leader. Artificial Intelligence (A.I.) Think of a mini [...]

What We Look For When Hiring For A Virtual Receptionist

By |2020-04-26T19:17:56-04:00January 20th, 2020|Business Advice|

When we are hiring for any of our positions, including our answering services, virtual assistants, or a virtual receptionist job, we take it very seriously. This person is not only a representation of our company but all of the other businesses we work with too. Therefore it's not just [...]

5 Essential Benefits Of An Answering Service

By |2020-07-13T12:39:20-04:00January 13th, 2020|General Content|

Are you considering hiring an answering service? Learn the benefits of an answering service. Here are the top 5 benefits of an answering service: 1. Saves Your Small Business Time & Money To find the right receptionist will take on average  24 days and cost you $4,000, according to [...]

6 Things To Consider When Hiring An Answering Service

By |2020-05-10T17:00:12-04:00January 6th, 2020|General Content|

Are you considering hiring an answering service? Whether you are considering hiring an answering service through us or any other company, here are the top 6 things to consider when hiring an answering service. 1. Do they answer the phone in a reasonable amount of time? Call the company [...]